| 1 |
CSC e-Governance Services India Limited |
MP’s Multiple banks BC agreement |
CSC SPV has entered into Business correspondent agreement with 19 Public sectors
banks for providing BC services in MP where NICT is appoint as Service Center
Agency (SCA) |
| 2 |
State Bank of India |
SBI |
National Business Correspondent since 2009, operating in Pan India with 6560 kiosk network. |
| 3 |
Bank of Baroda |
BOB |
National Business Correspondent since 2016, operating in Pan India with 3363 kiosk network. |
| 4 |
MPPKVVCL Indore Call Center |
MPEB Call center & 20 Zones |
Handling of consumer complaints on fuse of call by appointment of consumer care
executives, running of 247 call centers with web enabled complaint registration
and escalation system in MPPKVVCL central call center and 20 zones Indore city
|
| 5 |
MPPKVVCL Indore & Ujjain |
MPEB bill collection in 2158 centers |
Collection of electricity bill and remittance to MPPKVVCL with fully
computerized and web based data entry and MIS Portal at Indore & Ujjain 2158
centers
|
